Airfoam Industries Ltd. (“Airfoam”) is incorporated in British Columbia, Canada to serve customers in Canada, the United States of America, and the Caribbean. Our website addresses are www.airfoam.com, www.quadlock.com, www.korolite.com, and www.airboard.ca (collectively the “Site”).
Information specific to certain products or services from Airfoam can be found as additional privacy information we include when discussing that product or service. This information is provided as an addendum to this policy, as various laws or the nature of those products or services may require additional description and disclosures. In addition, when you provide your personal information to us in an on-line request for one of our products or services, more specific details on how we may use and treat that information may be provided with the request.
You can visit this Site without telling us who you are or revealing any information about yourself. In this case, our Site may collect information about the IP address, browser and operating system you used to access the Internet and the website you came from and visit next. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to this Site in general. We may also use this data to monitor site performance, for systems administration purposes, to make this Site easier and more convenient to use, and to report information in aggregate form to our advisers (e.g. how many visitors log in to this Site).
What personal data we collect and why we collect it
When you leave comments on the Site, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
If you upload files to the Site, you should avoid uploading images, videos or files with embedded location data (EXIF GPS) because other Site visitors can download and extract any location data from such files on the Site.
There are times when we may ask for, and you choose to provide, information about yourself and your business to assist us in meeting your requests. This information may be used for the purpose of providing you with products or services you have requested, servicing your account, improving our services, developing and/or informing you of additional products or services provided by us or any direct or indirect subsidiary or parent company thereof (an “affiliate” of Airfoam or “our affiliate”) or our business partners that may be of interest, or answering questions you may have. To provide these services, we may need to ask you to provide, among other things, your name, email, mailing address, postal code, and phone number.
Cookies & Similar Technologies
If you leave a comment on our Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days to 2 months, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks to one year. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles and pages on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.
Who we share your data with
When you provide information to us, we may communicate and disclose your information to our affiliates, and we and our affiliates may communicate and disclose your information to other third parties for the purpose of fulfilling, servicing and completing your requests and the transactions related thereto. These affiliates and third parties may be in Canada or in other parts of the world.
We may also disclose such information to our affiliates and to other third parties to offer you other products and services that may be of interest to you unless you notify us of your intention to opt-out in the manner provided in such offers or as described below. Occasionally, we will send you e-mail communications with information that may be useful to you, including information and offerings about our products and services or those of our affiliates or third parties unless you decide to unsubscribe. If you do not want us to use your personal information or to share your personal information with our affiliates or third parties for the purpose of offering you other products and services, or if you do not want to receive any future such e-mail or other marketing communications, please notify us via the unsubscribe link in emails or via our Contact Us Form.
We may also aggregate statistics that we gather about our customers, sales, traffic patterns, and products and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated herein.
We may also use, disclose and communicate your personal information if required to do so by law including by an order of any court.
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment on our Site, the comment and its metadata are retained indefinitely.
If you register on our Site or contact us, we also store the personal information you provide in the user profile or the inquiry. Users who registered on the Site can see, edit, or delete their personal information at any time (except they cannot change their username) and Site administrators can also see and edit that information.
What rights you have over your data
If you have an account on this Site or have left comments, or contacted us through this Site, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
Where Airfoam considers it appropriate, the Site uses encryption and/or authentication tools among other methods to protect certain web-based personal information. E-mails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information such as a credit card number, you may want to provide it by fax, mail or via the telephone instead.
What third parties we receive data from
We may receive and use personal information from affiliates and third parties such as industry associations and publications, trade show organizers, and similar organizations who demonstrated to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) regarding e-mail address harvesting and e-marketing activities.